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goblincore's avatar
goblincore
Rising Novice
2 years ago

The Sims 2 was removed from my Origin account - I want it on the EA App.

Right, so. Years ago, I got the Sims 2 Ultimate Collection when it was free. I played that game CONSTANTLY, it was my favorite, and it migrated through three computers with me up until the point I n...
EA_Cade's avatar
EA_Cade
Icon for The Sims Team rankThe Sims Team
2 years ago
Hi @Goblincore,

That's really odd, I'm not seeing that you've ever had The Sims 2 on the account you're posting with however.

Is it possible you had an account merger performed in the past? That's the only situation I can think of that would remove certain content from an account but even in that scenario it's extremely rare.
goblincore's avatar
goblincore
Rising Novice
2 years ago

You know what, I totally forgot about that - Yes, actually. When Dragon Age 2 stopped showing on my account, I contacted support and during them restoring my game, there was something about me having a previous account (from before I could really get my own games, so I don't even think I had anything on it) that I had forgotten about. They said they'd merge the accounts, I think, and that Sims 2 wasn't supported anymore.

This was a while ago so that's not exactly how it went down, as seen with me completely forgetting about the whole 'two accounts' thing, but I think that's about right.

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