The Sims Life Stories
The Sims Life Stories - I'm unable to launch it keeps giving me this error message "In order to launch this game, please log into Origin to verify your ownership, then please try again" I've cleared...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerHi, @Elizabethrayne!
Sorry to hear about the trouble you're having with The Sims. When you load up your Origin account you can see the game in your Games Library right? Try right-clicking on the game and select Repair to let me know if that helps.
Any way you can let us know what your system specs are by attaching a DxDiag in case we can find something there that could be triggering the error?
Lastly, have you tried resetting the password on your account or reinstalled Origin by re-downloading the latest version from Origin.com?
How to gather DxDiag information
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
@EA_Blueberry Now back to getting the "please login to verify" etc. error message.
I still have the original purchase email with all the digital rights information if needed.
I still have the original purchase email with all the digital rights information if needed.
Hello origin has a right click drop down screen. Troubleshoot compatibility click on that and then try either one. I really hope soon that EA will be back for phone calls. Looks like you have done a lot already. Good Luck!
Hi Yes I tried to run as administrator as well as compatibility mode I tried running as Vista and XP and even 98. None of them have worked and now that I have tried unnstalling and reinstalling I'm now getting the popup telling me to log into origins.
@diopter77 wrote:Hello origin has a right click drop down screen. Troubleshoot compatibility click on that and then try either one. I really hope soon that EA will be back for phone calls. Looks like you have done a lot already. Good Luck!
So unsure if this is helpful but when you right click the game in the origins launcher and open the settings and go to game properties, clicking the box for Enable Origin In Game for The Sims™ Life Stories so that the box is checked I get the EC: 5510 error, when I un check that box I get the please log into origins error.
