The Sims Life Stories

I super wish my update to this was that it worked, I made sure my Windows was up to date, and I downloaded the newest drivers for my graphics card. 

Still receiving the same errors even when trying compatibility mode.

I even downloaded the game on my fiance's PC and ran into the same error when trying to play it. 

*face desk* can I have my $10 back? 

The main error I'm getting now is please login to verify (I am logged in) last night after fiddling I got a pop up asking me to insert a disk (never had one it was always a digital download)

Also in my library, when you click on the game the orange button that should read 'play' is stuck on 'finalizing'