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Myst1cMermaid's avatar
Myst1cMermaid
New Novice
3 months ago

The Sims Medieval Not Working.

I’m having issues with my game The Sims Medieval. I recently got a new laptop and tried to install it. It installed fine, but when I go to play, the game load screen just disappears.

on Windows 11

 I’ve tried the following fixes:

 uninstall/reinstall EA

 uninstall/reinstall the game

 repair the game

 checked for updates for both

 checked computer updates

cleared EA cache

 reached out to EA chat

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