The Sims Medieval won't launch.
Stick with me, this is going to be long. I have been fighting with this issue for over a YEAR. In 2020, I had my two accounts merged because I didn't realize I had purchased games on separate account...
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Oh, not to mention that I just checked my most recent case and they closed it as unsolvable, even though the support agent said he was documenting it to send to their research team. So, this has been a complete waste of my time and I am so angry that I have spent so much money with this franchise.
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