Why do we keep falling for it?

I've been playing the Sims since the beginning. Every new release, from new expansion packs and kits, to the new release of the Sims 1 and 2, comes with more and more problems. I didn't have the problems with the original Sims 1 that I've had in just the few hours I've played the new Sims 1 release. Crashes, sure. Frequent saving was always a necessity. But it is unplayable. And not eligible for a refund despite its unplaybility. Could I find a fix to make it playable? Maybe. Should I have to? I don't think so. Will they come out with a patch eventually that will fix it? Maybe. But I assumed I was paying for a game that I could play now. Not eventually, maybe.

Why do we all keep falling for it? Every little crumb of improvement, new/more swatches, free stuff that we only get if we play the game <that's all the playing I do these days, and don't hate, it's a good strategy, but the games are unplayable), gives us hope that it will be better this time. It never is. We keep giving EA money and EA keeps giving us unplayable games.

I was glad to hear #5 was scrapped to focus on improving #4. And 1 and 2 was a super fun nostalgic surprise that I fell for. But they are all still unplayable. How much do we all have to pay to get what we've already paid for to be playable?