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Anonymous's avatar
Anonymous
12 years ago
Solved

Yet another Sims 2 start up problem

I installed the Sims 2 Ultimate Collection with no issues, but everytime I try to open the game I get this pop-up message:

(Header) The Sims 2 Mansion and Garden Stuff 

"The Sims 2 is not installed on this system, or some required files have been deleted. This expansion pack requires The Sims 2 in order to run. Please install The Sims 2 before attempting to run this application."

I uninstalled the game and re-installed it as well, but the same problem happens.

Help?!?

  • Anonymous's avatar
    Anonymous
    12 years ago

    Had the same problem. open Origin and goto "My games", right click sims 2 and click "check for update". That worked for me.

7 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    Had the same problem. open Origin and goto "My games", right click sims 2 and click "check for update". That worked for me.

  • Yessi77's avatar
    Yessi77
    12 years ago

    I have the same problem but my is stranger coz in origin i have to download this game again! (?)  When i already installed it and its on my disc.

    help me please

  • Anonymous's avatar
    Anonymous
    12 years ago

    @ResoluteRai wrote:

    Had the same problem. open Origin and goto "My games", right click sims 2 and click "check for update". That worked for me.


    That worked!

    I updated twice and it finally launched.

    However then the game kept crashing during the intro video.

    So I also right clicked on The Sims 2 under My Games and clicked on Repair Game.

    Then I restarted my computer and it worked with no issues!

  • Anonymous's avatar
    Anonymous
    12 years ago

    I have the same problem. I've been using the repair game option and it works for a little while then it comes right back.

  • When I right click on my game it says check for update but its in grey and I cant click on it??

  • Anonymous's avatar
    Anonymous
    10 years ago

    help me, 

    i've same issue, but it's no longer have repair button or anything else. There are only play or uninstall. 

  • Thank you for this. I noticed my Sims 2 Ultimate Collection not working because i remove all the ealogo_audio files. Sims 2 doesn't like me doing that... 

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