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Chubbbbzzzzz's avatar
Chubbbbzzzzz
Not applicable
2 years ago

App refuses to load.

My Sims FreePlay app refuses to launch no matter how many times I uninstall and reinstall the app. I&rsquo;ve spent a few years playing and everything is about to go down the drain. Please assist me in recovering my game.&nbsp;<br />I managed to plat for a few days without triggering a crash (had to not access specific sims) but now the app just refuses to load

2 Replies

  • Have you tried to load it to a different device?

    This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you


    Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
    Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
    Or contact support via FB or Twitter, links are at the bottom of the page

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