Forum Discussion

tiamaria855608's avatar
7 years ago
Solved

Bought the wrong thing

  • I accidentally bought the wrong thing. I meant to get the one time purchase for the $20 simoleon package but accidentally got the life points. How do I either undo the purchase or exchage for the simoleon package? I tried getting help & support from the website but it didn't help at all and when I click the contact us option it gets the information I plug in wrong and doesn't let me change it.
  • Easiest would probably be a refund from Apple or Google or Amazon - contact them to reverse the purchase (I assume you got a mail from them regarding your purchase, information and details how to cancel it should've been included)  - as long as you havent used any of the LPs you accidentally purchased

2 Replies

  • Easiest would probably be a refund from Apple or Google or Amazon - contact them to reverse the purchase (I assume you got a mail from them regarding your purchase, information and details how to cancel it should've been included)  - as long as you havent used any of the LPs you accidentally purchased

  • I didn't spend any life points. I had some that I had accumulated before I accidentally made the wrong purchase but didn't want to spend any just in case. I was finally able to get ahold of someone. Thank you for the advice though!

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