Buttons are being removed
Whenever i enter a new location my screen flashes white for 2 seconds, right after that buttons disappear, for example when I enter the mall the store directory disappears so I can’t enter the mall s...
Forum Discussion
@neauxsim I think you're right that it has something to do with the claus quest. I'm also doing the teenager quest. But I've read something about the weather machine causing a white flash...I don't know.
I've seen this thread grow during the day
I 've asked the CMs to follow this and to contact the studio
From what I understand this arose when the patch for the Missing Claus quest came
You can, maybe, fix it by doing the patched quest - you shouldn't have to but that is one rumored workaround
Contact Firemonkeys, the least they can do is to give you time extension tokens to make up for lost time
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome, so you might need to try different browsers
Or contact support via FB or Twitter, links are at the bottom of the page
I’m using the app on my iPad and Android phone, so unfortunately it’s not just a glitch in browsers.
- @minicha-em I contacted firemonkeys yesterday but haven’t gotten a response yet
