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mels120's avatar
mels120
6 years ago

Cannot add sim to Town

Hi, so I am not at the max sim level yet so I decided to have another baby and I had to option to pay 47,000 instead of simoleons so I did. Once I clicked that the baby’s progress didn’t show up above the crib, so I put the crib in my inventory and put it back. Every since then the game has been STUCK, saying that a baby is already being added to the sim town. I have checked all my houses and added cribs and tried adding babies in every house, and nothing works!!!! EA, please un-glitch my game or tell me how I could fix this problem. Thank you. 

4 Replies

  • Rainingrainbow0's avatar
    Rainingrainbow0
    6 years ago

    If a reboot doesn’t solve that, I am pretty sure you have to contact FireMonkeys technical support via Zendesk.  These questions are answered by other players, not employees of EA, and unfortunately can’t fix technical issues.  I have attached a screenshot of how to contact them from your game, if it’s iOS. I hope this resolves your issue.

  • minicha-em's avatar
    minicha-em
    Hero+
    5 years ago

    Contact support

    This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
    Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
    I personally can not sign in with chrome, so you might need to try different browsers

  • SimsFreeplayer2's avatar
    SimsFreeplayer2
    5 years ago
    @mels120 Hi, has this issue been resolved for you? I’m having the same problem for some time already. I contacted Firemonkeys twice for help but they were unable to help me. They said it would probably be solved in the next update but after at least 5 updates, unfortunately still nothing has changed and my problem remains.

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