Forum Discussion
Try calling over another sim and then tap the waving stuck sim
I assume you have done the basic trouble shooting
Close game, restart
Shut down device, restart
log out, log in
Shut off VPN
Tried a different connection, WIFI, cellular etc
Tried a different device, for you an Android whith a different OS would be preferred, if someone normally play on Android an Apple device would be better
iPad does not mean much, more than it is an Apple product
What model and iOS does si it?
It is a huge difference between an iPad2 running iOS 12.5.5 and a Gen 10th running on iOS17 something or a Pro or Air
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
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