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I had the same issue. Try doing this:
-Call a sim to the house of the sim making the candles.
-Tap on the sim with the candle over their heads
-You should be able to collect the candles. (I know it's wierd)
It worked for me. I hope it works for you too.
I'm playing the mid-century Mansion event on Sims FreePlay and creating craft items. Three of my Sims are listed as having finished creating items, but they are stuck. When I click on them and it takes me to them I can't get them to disengage with the task. I can't get them out of that mode and it keeps showing me that they're finished with that task. I keep getting messages that say they're finished with that task, but I can't get them to do anything else. They're just stuck. I have tried everything I can think of including uninstalling and reinstalling the app. Is there something I can do?
Me too! I gave up and stopped playing a few days ago but I redownload to see if that would work and now I’m stuck again, it’s only with the crafting. Please help
@maryterri @Itzamarshmellow and all else
Please try:
Call over another Sim from another lot
See if you can tap the stuck, waving Sims after that
It works for some but not all
It is worth a try
If it does not work for you, contact support and ask for compensation
This forum is provided by EA but is designed as Player helping Player
Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
Or contact support via FB or Twitter, links are at the bottom of the pageCall over another Sim from another lot
See if you can tap the stuck, waving Sims after that
I got this advice from another player. It worked.
Call over another Sim from another lot
See if you can tap the stuck, waving Sims after that
I got this advice from another player. It totally worked.
Update 5.86.1 seems to hace fixed the issue
Please check the App Store, Google Play or Amazon for the 5.86.1 update
This is happening to me as well. Several sims are basically frozen at the same time.
Calling another sim over then tappin on frozen sim works every time for me
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