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faithsofast's avatar
faithsofast
Newcomer
4 months ago
Solved

Deleted my account

I accidentally deleted my Sims account data. Is there a way I can get my account back?
  • EA_QueenBee's avatar
    EA_QueenBee
    4 months ago

    Hey faithsofast​,

    Unfortunately looking at our mobile account deletion article:

    Deleting your mobile game account is permanent across all devices. We won’t be able to recover your in-game items or your progress in any games linked to the account. It also means you won’t be able to recover your account on a different iOS or Android device.

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
4 months ago

Hey faithsofast​,

Unfortunately looking at our mobile account deletion article:

Deleting your mobile game account is permanent across all devices. We won’t be able to recover your in-game items or your progress in any games linked to the account. It also means you won’t be able to recover your account on a different iOS or Android device.

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