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From the FAQ :
Q: How can I transfer my save data to a new device?
You can transfer or restore your previously backed-up data for the Sims FreePlay if you need to upgrade or switch devices as well. Always make sure that you upload your current save data to the Cloud before changing devices. You can then login to the Cloud menu on your new device using the same Facebook or Game Center account that you did to upload it previously and tap "DOWNLOAD SAVE DATA" to transfer the content.
Q: I have devices on different platforms. Can I still transfer my save data between them?
Of course you can! Just make sure that you're using the same Facebook account on both of your devices (Game Center login is iOS only).
Q: How long does my save data stay on the Cloud?
Your save data will be available for up to six months from the time that you uploaded it last. But as mentioned previously, we highly recommend uploading your save data regularly to make sure it's up-to-date!
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