How to claim Funko Halloween costumes?

@darkvanilla43 

Purple shopping cart

Specials

It should be there

Pumpkin, witch and skull heads for all but the infants, find it in the wardrobe once claimed (headwear)

and two decorations - glow in the dark ghost and pumpkin

I'm not seeing anything. The prompt said to claim from online store. And there's nothing in the wardrobe.

@darkvanilla43 

Did you update your game from App Store, Google play or Amazon?

The version should be 5.64.0

Did you tap the purple shopping cart and the specials tab?

You will not see anything in the wardrobe until you have claimed the pack

If you have updated the game and checked the purple shopping cart and the specials tab and can not see the pack

contact support

Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome or safari, so you might need to try different browsers (I use Edge)
Or contact support via FB or Twitter, links are at the bottom of the page

I didn't realize that I had to go to the cart. You were a big help! Thank you!