I have a hacked game.

@Metajoserrey2001

The only thing I can think of is to delete and reinstall your game, but you can only do that if the last save to the cloud was before the hack. That also includes any visits to friend's neighborhoods. 

@Metajoserrey2001 It would be best if you reach out to Support and they can check what can be done. I cannot promise you any outcome at this point, but I am sure they will take a look.

You can contact support, by following the steps in the following thread: http://answers.ea.com/t5/The-Sims-FreePlay/INFORMATION-The-Sims-FreePlay-Support/td-p/1877383

Let us know if you have any further questions!

Hello, thannks for the replies

Is okay I have deleted my game. I downloaded again and i began from scratch. The only thing is that I know I will loose all my progress the the exclusive items that came with each quest. For example, easter, christmas, and other items like the hair, vanity and others. Is sad, but is okay. Now until I get up on my feet with this game again, it will take me quite a bit of time. 

@Metajoserrey2001

Didn't you have a saved game in the cloud? When I suggest you delete your game as I said in my post only if you have a game saved in the cloud from before the hack. And did you contact support like @EA_Kristi suggested? 

@Metajoserrey2001

If you continue with your new game, don't worry about the items you lost for events like Christmas or Easter. They will come around again. I would advise that as you complete each quest again you refer to this site which has a lot of information on all the quests.