Forum Discussion
14 Replies
green ... icon/button
"i" button
"about"
scroll all the way down
version
push
player ID
cloudcell device ID
support web adress
all games have an individual ID
Do NOT post that ID online, only in closed settings, like support
This forum is provided by EA but is designed as Player helping Player,this is NOT support
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
Or contact support via FB or Twitter, links are at the bottom of the page- untuddppowsa3 years agoNew Novice
I know where to find my game ID the problem is I don't have one. My ID # shows a 1 guest ( not on Facebook )
Amazon uses Google?
What happens if you
Green ...
Cloud icon
Do you have the option to connect it to Google Play?
or is it just FB?
- untuddppowsa3 years agoNew Novice
I downloaded on Amazon Games that is associated with my Google account. That doesn't seem to make any difference and I will not be on Facebook.
I don't know why ES/Sims Freeplay allows that game to be downloaded on an Amazon Fire if they can't interconnect. EA will take my money if I buy something game related but can't seem to be able or willing to assign a game ID. Firemonkey is no help either. I think it's a catch-22.
Please answer "yes" or "no"
Do you see the option to connect to Google Play when you
tap the Green ... button and then the cloud icon?
Google Play will count as a Social network as much as FB does
- untuddppowsa3 years agoNew Novice
No. Pressing the cloud button brings up a screen that says , Not signed in , press log in to sign in with Facebook. That is the only option.
Sorry
I do not know what to do
I asked for help but no one's gotten back
If Fire Players only have the FB option, it 😠
I normally play on Apple and can connect to GC, and I can check on Android which have GP
I do not have a Fire Tab to check
I can only send you to support, which I know you might not be be able to access
If you have Twitter, you might contact them that way
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
Or contact support via FB or Twitter, links are at the bottom of the page- untuddppowsa3 years agoNew Novice
I've tried every avenue possible , Firemonkeys, EA , Twitter and Amazon. They all play the blame game. That is it is the other guys fault not theirs.
It seems like Sims Freeplay is just an arm of Facebook , if you aren't on Facebook you are out of luck.
I am sorry but I am just another player
I can not help you any further
I can and do agree that this is a horrible situation that this should not occur
That everyone should have a PID with or without connecting the game
- untuddppowsa3 years agoNew Novice
So true but I can't seem to get that message through to anyone that can help. I feel like Don Quixote.
Thank you for your concern. I'll let you know if I ever get a solution my problem.
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