It's taking up the whole memory!
It's taking up the whole memory for me to download the latest update on my Iphone. The game is now using 7 gb and it still says not enough space to make the download. I tried everything ( except re-i...
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I opened a ticket with support a few hours ago, but no response.
If anyone else is running across this issue, here's some more troubleshooting:
I downloaded the app to an iPad with the most current iOS. I downloaded the app and the attempted to download my saved game from the cloud.
With all the additional content it downloaded, the app size grew to 9.6 GB while getting stuck saying that it downloaded 213 MB of 253 MB of the additional content for the saved game.
Obviously something wrong here.
Anyone else? Bueller?
How long does support take to respond?
@Gilnitz
Did you get an auto reply with a ticket number and link to check on the status when you put your trouble ticket in? If not then the ticket may not have gone through.
It may take support a bit of time to Get back to you since a lot of players are having this issue.
I recommend again as I did in my previous post to try using a public wifi.
Did you get an auto reply with a ticket number and link to check on the status when you put your trouble ticket in? If not then the ticket may not have gone through.
It may take support a bit of time to Get back to you since a lot of players are having this issue.
I recommend again as I did in my previous post to try using a public wifi.
@martha4858 The first ticket I put in was closed immediately with an automated answer (because they assumed that some canned steps would solve the issue - they did not). I responded as such, and that reopened the ticket, but I didn't get another acknowledgement.
I opened another ticket - choosing different subject headers this time to avoid the auto response. This generated an acknowledgement that they are experiencing higher than usual call volume and there will be a long delay in responding. Oh well..
I'm using a large business wifi right now (though it requires a password) - that's where I've been having the issue. Using cell data doesn't help either.
Will look around for a totally open public wifi with no login and see if that makes a difference.
- Tried with cellular, wifi at home, at work. Did not work. Nothing but a dead end. I decided to keep it as it is until I find a solution from somewhere.
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