Anonymous
9 years agoLost progress and more
March 24, 2017 I bought roughly $40 worth of simoleons and life points. I leveled up to level 29, built a restaurant in the mall, built the snow resort, bingo hall and a haunted house (in progress). ...
I'm very upset that Sims FreePlay as lost my progress. Ivedone everything, I want to talk to an ACTUAL EA PERSON! I want my progress back or my a refund!
Hi @dinozombiehero,
In this case you would need to talk to Firemonkeys support, we can not help you here in the community. You mention you tried to contact them, did you have any issues opening a support ticket with them?
You might find some useful information if you are having issues to contact in this thread: http://answers.ea.com/t5/The-Sims-FreePlay/INFORMATION-The-Sims-FreePlay-Support/td-p/1877383 😉
-Mai