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Anonymous's avatar
Anonymous
8 years ago

My Game is STILL Being Accessed by An UNAUTHORIZED PERSON

My Sims Freeplay game is STILL Being Accessed by someone I have not authorized to do so - as I've NEVER authorized anyone to access my game.  You suggested I change my password - I did better and DEL...
Anonymous's avatar
Anonymous
8 years ago
Hello - and all I've been trying to GET is help. I downloaded my game through Amazon when I used my kindle fire, but later uploaded the game to the cloud and saved it to the tablet I use now - so yes, I obtained the game from an authorized source. There must be some explanation for what is happening but no one is trying to figure it out - rather just telling me what it is or incorrectly implying this is through some fault if my own. Regardless - I take this seriously, because as you know - there's nothing free about this game and I've sunk more $$ into it than I care to mention. I'd like a resolution, an answer, a reason why it keeps happening - even though I'm just "using" the game - not owning it.
Anonymous's avatar
Anonymous
8 years ago

Hi DeeCeeWis, I only brought up the UA to explain that going to the online better business  bureau for thinking the developer is accessing your game is a fruitless task. There are a few different ways your sims can become inspired on their own. 1. Was not playing a few days. (I know you’ve stated you play everyday so that’s out) 2. Updating your game inspires all of your sims. Honestly, I don’t think anyone is accessing your game. If EA/Firemonkeys is, they are well within their right to do so. But are they? 

Good luck hope you get it sorted!

  • Anonymous's avatar
    Anonymous
    8 years ago
    This is happening outside of updates and if EA is accessing my game - I'd like to know why - surely the UA doesn't forbid questions - or does it? I'm done replying here but before I go, I have to disagree with you again; it is not fruitless to file a complaint. EA gets sooooooooooo many, I can't imagine anyone there thinks it's a good idea to get more - especially for something that is happening with no real business reason to do so. Good night.
  • Anonymous's avatar
    Anonymous
    8 years ago

    DeeCeeWis, The UA doesn’t restrict asking questions. The BBB isn’t going to respond to a complaint about a developer doing something they are legally allowed to do. That is even if they are accessing your game, which I don’t think is happening. Sorry I can’t be of more help. Maybe get better documentation and put in another ticket for Support at Firemonkeys? Hope ya get it sorted! Good luck!

  • Anonymous's avatar
    Anonymous
    8 years ago
    The BBB always responds.

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