No longer given the option to make purchases
There is a glitch or bug that has removed the ability to buy extra lifepoints, simoleons, or the helper sim ( I forget her name) during crafting events. So I cannot level up in VIP. I contacted EA support and they didn't give me a solution other than posting here. Basically if other people are having the same issue, they might do something.
So was finally able to solve the issue with no thanks to EA since I discovered the problem without them. For some reason there were two copies of the game in my Amazon library. One version worked as normal and the other glitch version that I was playing in, did not. It is important to note that the glitch version did everything the normal version did including updates except for purchasing, this is why people need to check for two. I deleted the glitch version and the other still works as normal. I have no idea why there were two copies of the game in my library but I wanted to post this here in case someone else runs into the issue. It could have been solved a long time ago if EA had been interested in helping. I realize this is a user forum but since EA does not want to help players, others might need this for their reference.
