Forum Discussion

MusaNii's avatar
MusaNii
6 years ago
Solved

Pet Stuck at Pet Park

One of my cats is stuck between two cafe table chairs at the Pet Park. When I select “Call pets,” “Use cat run,” or “Enter cat show,” the cat stands up and then lies back down. When I tap on the cat,...
  • EA_Arrenai's avatar
    EA_Arrenai
    6 years ago

    Thanks for confirming those points, @MusaNii. 🙂

    At this point, I would reach out to Firemonkeys support to see if they can look into the poor kitty's parking spot. When you do, please let us know how it goes for you.

    Arrenai 🐱

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minicha-em's avatar
minicha-em
Hero+
2 years ago

did you contact support?

This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome or safari, so you might need to try different browsers (I use Edge)
Or contact support via FB or Twitter, links are at the bottom of the page

amepj0fa8mmb's avatar
amepj0fa8mmb
2 years ago
@minicha-em That's very helpful! I will contact support then. Thank you so much for your reply!

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