@Cool5338 If you have the game saved on cloud, could you please try uninstalling and re-installing the game to see if this helps?
Let us know how you get on!
Forum Discussion
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@Cool5228 In this case, please create a ticket with our support and they should be able to look into what is going on there.
To submit a ticket, please follow the instructions here.
Let us know if you tun into any trouble with this.
