Re: Sims FreePlay Glitch

There was some issues yesterday, 10th of July 2020, regarding apps connected to FB on iOS (Apple devices) not just SimsFreePlay but several apps that use FB as a connector.

There was major issues with opening/connecting to those apps and some didn't save properly.

So you're not alone

but 

what to do about it?

Firemonkeys should be able to help you, though they said they couldn't? I'll link it anyway for those who have the same problem but didn't try support

I don't think FB can do much about the save but they got their ears chewed off yesterday by users who couldn't open their apps, so they are working on it and it seems to be better today

This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you

Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome, so you might need to try different browsers

Or contact them via Twitter or FB, links at the bottom of the page