Anonymous
10 years agoRe two and half sims quest
Hi as you can see from the screenshot mine as not got a tick nxt to it as completed according to ur update it's been corrected how come mine has'nt?
Hi as you can see from the screenshot mine as not got a tick nxt to it as completed according to ur update it's been corrected how come mine has'nt?
to contact support either tap on the question mark in the game menu (its on the right side of the menu) or use the link I posted on my post in this thread. If you are using the link and just getting a blank page then you may need to use a computer instead of a mobile device.
I moved your post into a topic that was the same issue. You need to contact support. You can do this by tapping on the "question mark" located in your game menu. Its on the right side of the menu.
I've contacted EA through support and have yet to hear back from them. I expect they have a lot of upset users at the moment! Hopefully they extend the quest because of the glitch so we all get a fair try. I know a lot of us have been playing a long time. :-) We just have to be patient.
Today is 04/24/16 and the issue still has not been fixed in my game. Wth?
Still waiting on a reply from support.
Same here, their automated email from yesterday is:
Thank you for contacting Firemonkeys Support.
We’re receiving higher than normal contact volume and there may be a long delay in our response.
When providing updates to this ticket please include the ticket number (#xxxxx) in the mail subject.
You can review the status of your requests and add additional comments by following this linkhttps://help.firemonkeys.com.au/hc/en-us/requests
We will get back to you as soon as we can.
Regards,
Firemonkeys Support Team
I did submit a ticket before that one, but the internet ate it. Hopefully we get an extension. :-)
It's not fair we have already missed one day!