Re: Unable to collect my daily reward/mail - sims freeplay

For me tha mail comes 18.00 Local time

How long have you been waiting?

More than 24 hrs?

If yes, contact support

This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome, so you might need to try different browsers
Or contact support via FB or Twitter, links are at the bottom of the page