Refund
Hi my name is Autumn and my sister plays this sims FreePlay game on my tablet. I didn't know she was spending my money on things in the game. She waisted about 225 dollars from my checking and I'm very mad she did that and I told her she's not allowed to play it anymore. Is there any chance that I can get any money back for something irresponsible my eleven year old sister did?
Hi @SCPRB1997,
Unfortunately, we can't help you here in Answers HQ with your problem, as this is a place for players to help players. However, here is what you should do in this case:
- If you are playing on Android, please, contact The Sims FreePlay support team following the instructions in this thread: http://answers.ea.com/t5/The-Sims-FreePlay/INFORMATION-The-Sims-FreePlay-Support/td-p/1877383
- If you are playing on iOS, please, contact Apple support: https://support.apple.com/
Good luck!
-Mai
