A Claus for Reunion in game purchase Santa’s helper boost has me purchasing it everyday. After the event ends it prompts me to purchase the pack again. After two days I really don’t think anyone wants to end up paying 90.87 for the event’s entirety.
I am having the same problem
Hi, I also am having this problem, like you I have bought day one and day 2 boosts, but I refuse to pay for anymore, it tells you before you buy the boost that it is a one time purchase? But that is not true. I want my money refunding for the boosts I have bought because this is very misleading.
Also having this problem. The pack says for the duration of the quest. This is insane and unsurprising considering EA
Moi aussi j'ai eu le boost pour le 1er jour et plus rien depuis le 2ème jour, j'ai envoyé une réclamation
매년 크리스마스 부스트를 구매했는데 올해는 부스트 가격이 저렴하길래 이상하다고 생각은 했지만 구매를 했습니다.. 역시 한번만 사면 되는게 아니라 이벤트 기간 내내 계속 구매를 해야되는거였네요ㅎㅎ 그러면 유저들이 부스트를 사기전에 미리 알려줬어야죠!
열 받아서 앱스토어에 환불 요청하고 여기 사이트까지 찾아와서 댓글 씁니다! 지금 우리나라 상황도 엉망이라 짜증나는데 게임까지 날 열받게 하지마세요
I have the same issue. I sent a complaint, they want me to send a screen shot of the purchase from Google Play. I have a Amazon Fire tablet, it shows in my digital purchases. The EA help topic they sent said for Amazon purchases to contact Amazon. Amazon policy is that they do not refund in game purchases, but I don't want a refund I just want it to work, and they point me back to EA. I provided EA with the screen shot of the digital purchase, still waiting to see what they do for me.
When I bought it it said it was for the duration of the event, not that it was a daily purchase so you should only have to purchase it once for the duration of the quest, not a day only purchase, that is how all the quest bundles have worked as well. I've bought packs for other quests like the Sims Springs quest bundle for building 4 homes and they worked fine day to day and house to house, this one is glitching out and EA needs to acknowledge it and fix it or they are just stealing our money. If you purchased it twice you are owed a refund for the second purchase. Like I said, still waiting to see what they do.
It took them 3 days but I did get my boost back for day 6. They also gave me a bunch of LPs which was good because some of the tasks like "rewatch season" and "collect branches" would not complete normally and had to be completed with LPs. Very disgusted with this year's Christmas Quest, I wish I had just not participated. Makes me leery of building the Rocky Heights Bus Stop which I had been planning to do after the holidays.
I have the same problem. I bought the Santa’s helper boost yesterday and today. I just finished today’s goals and now it’s showing up I need to buy it again. No way am I going to buy it for a third time. I put in for a refund to Apple Store. I play on an iPad 9th generation. This is ridiculous!!
Yep, I've had exactly the same problem. Never used to be like this.
Also having this issue. I bought it a couple times, but I refuse to buy it again
