Several bugs
Hi, It's been almost a month now that I've notice the following "problems": - sims not completing their actions: once I get out of the game and then get in again (either just changing tab or shutti...
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@minicha-em
I did try signaling the problem to Firemonkeys and they emailed me back that:
"You can now get help in-game. We no longer support tickets sent through this system and will close this case. Check to make sure you're running the latest version of the game, then contact support in-game.
To get help, contact customer support through your in-game settings. If you can’t access your game, follow the steps in our article: https://help.ea.com/help/mobile/get-help-for-ea-mobile-games/
Choose the Sims FreePlay link in the article for more info about in-game help resources."
So yeah... I informed EA. Anyone else experiencing same bugs?
I did try signaling the problem to Firemonkeys and they emailed me back that:
"You can now get help in-game. We no longer support tickets sent through this system and will close this case. Check to make sure you're running the latest version of the game, then contact support in-game.
To get help, contact customer support through your in-game settings. If you can’t access your game, follow the steps in our article: https://help.ea.com/help/mobile/get-help-for-ea-mobile-games/
Choose the Sims FreePlay link in the article for more info about in-game help resources."
So yeah... I informed EA. Anyone else experiencing same bugs?
I am and I contacted Firemonkeys and was give a similar response. I've also deleted, reinstalled the game and tried the steps the other user recommended- to no avail...
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