Forum Discussion

Anonymous's avatar
Anonymous
10 years ago
Solved

Sim stuck in police station task on sims free play

I fell asleep while my sim was working on a help task at the police station and now I can't finish the task. It says the task is complete but there's no bubble to close out the task and now I can't do...
  • Anonymous's avatar
    Anonymous
    10 years ago
    @SimonApple54 You'll have to contact tech support so they can add new save data to your cloud. It'll take a couple days but they can definitely fix it for you.
Anonymous's avatar
Anonymous
10 years ago
I have a similar situation. My Sim had just finished a task when the work day ended. I wasn't able to collect the reward since work was over and now he's stuck at the station. If I tap on my Sim I get the message that he's busy and needs to finish the task. When I tap on the character I was helping I get a message about needing a working Sim. I can't call him home, I tried quitting the career and starting it again, I deleted the app, reinstalled and restored cloud data, reset my iPhone...nothing works. Now when I look at my Sim tracker it shows it's time to go back to work but then tells me my Sim is busy and has to finish his task first. It's going on three days now and I'm extremely frustrated!
Anonymous's avatar
Anonymous
10 years ago
That's what happened to me also! Only I fell asleep before it finished and the work day was over when I woke up and now it's been stuck for 4+ days.
  • martha4858's avatar
    martha4858
    10 years ago

    @gexline1

    @B1rdzTheW0rd

    you both should contact support. You can do this by tapping on the question mark selection in the game menu.

    • Anonymous's avatar
      Anonymous
      10 years ago
      I'm already on it...just waiting to hear back. I'll keep everyone posted!
      • Anonymous's avatar
        Anonymous
        10 years ago
        I have also contacted them and am waiting to hear back.
  • Anonymous's avatar
    Anonymous
    10 years ago
    Okay, I contacted Firemonkeys Support and they were able to fix my app by adding new save data to the cloud. You should fill out the tech support form so they can fix your game too. Good luck!
    • Anonymous's avatar
      Anonymous
      10 years ago
      Yeah I filled it out and got my saved data late last night. Everything works now!
      • Anonymous's avatar
        Anonymous
        10 years ago

        I've also giot this problem. I contacted a couple days ago but still waiting

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