Anonymous
10 years agoSims Freeplay not installing properly
Hi,
I'm trying to install the game, but once I installed the game all that is telling me is that my game is updating. It's been saying that all day and there's no change. What do I do?
I'm trying to install the game, but once I installed the game all that is telling me is that my game is updating. It's been saying that all day and there's no change. What do I do?
Here are a few suggestions:
Make sure your operating system is up to date
1. reboot your device
2. Close and restart your game
3. close out all other apps
4. make sure the storage on your device is not full.
5. if and only if you have recently saved to the cloud then you can try deleting and reinstalling sims FP.
6. Turn off automatic downloads in your utilities app.
7. It may also be your wifi so you can try going somewhere with public wifi to see if that helps.
8. If none of this works I would strongly suggest contacting support. https://help.firemonkeys.com.au/hc/en-us/requests/new?ticket_form_id=46384