Sims Freeplay on Samsung Galaxy S4

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@sibertiger411 wrote:

After the new up-date on my Tmobile Samsung Galaxy S4, my sims lose their health and even get frozen in whatever action they were preforming when I visit another player's town. I've had to use up some of my life points to bail out my sims stuck at 0 seconds and there are more still stuck like that. Since the last update, when I started gaming on my new phone, I can create a sim but when I add him/her to the town it no longer has the name that I gave it. I've done the process the same way every time but out of 14 sims only one of them has the name I gave him, "Thing Addams". I really wish you'd edit the game to where we can change a sim's name after they've been made. This game seriously needs a patch, of which I'm sure by now you all are working on considering the up-date was just released and bugs enivetibly are found when it goes into mass use. -But please address these issues! Thanks!

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Hi sibertiger411,

The Fireminkey team is investigating:

Thank you all for letting us know what you have been experiencing. The team is continuing to investigate this issue. 

This problem appears to be affecting Android and Amazon devices only, when using the new social features. For now, if you wish to use these new features on an Android/Amazon device, we would recommend only visiting players whom you know are currently active in the game and advise your friends and neighbors to ensure that their game is up to date and that they keep their save data up to date on the Cloud as well (keep in mind that save data will be automatically uploaded to the Cloud when loading the party boat, even without visiting another player, with the Neighbors update). 

Thank you all again for your patience. If you notice any new symptoms of this problem in your game, please let us know about this in as much detail as possible. 

We will keep this topic updated as we have new information for you.

(Source)