Sims Freeplay
Hi I have to uninstall my sims FreePlay account and don’t want to lose the data and progress. How do I delete the app without losing my progress?
Forum Discussion
do you want to delete the app or your account?
Those are two very different things
Green ... button
Accounts
Connect to FB, GooglePlay (android) and/or Game Center (apple)
Save to cloud
This way you should be able to save your progress to your account and transfer it to another device
If you ask support to delete your account - the only way to do it is to ask them
There is no way to get it back even if you have the Player ID
You can find your Player ID by tapping the Green ... button
Bottom of the screen
or Green ... >info> about> scoll all the way down
You should grab a screen of your Player ID and keep it safe
like a bank account number
if you are locked out and need support having the Player ID will help
Hi, thanks for the advice I’m sorry about the confusion. I need to delete the app, not my account, from my iPhone but am far in the game so don’t want to lose my progress. In the past when I deleted it I lost progress that’s why I’m reaching out this time to see if there’s a way to save it.
If you want to transfer the game to a different device, saving it to the cloud using a connected account should do it
Green ... button
Accounts
Connect to FB, GooglePlay (android) and/or Game Center (apple)
Green ... button
The cloud > upload save data
once you get the game on a new device
you connect the game to the same account(s) you used
and use The cloud to downlowd
Please note that if you are transfering from Android to Apple or vice versa, your game needs to be connected to FB
As Google Play and Game Center are exclusive to Android and Apple, respectivly
But just to be sure, grab that Player ID in case you need support to help you
You can find your Player ID by tapping the Green ... button
Bottom of the screen
or Green ... >info> about> scoll all the way down
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