SimsFreeplay bug
I’m level 29 on SimsFreeplay and can’t proceed to the next level as it’s saying I haven’t completed The Money Grows on Trees quest, but I have and the online support are hopeless! Please help
Forum Discussion
4 Replies
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
We have no right to go into your game and look at it or change it, only support have that right as per the Terms of Service agreement we've all signed off on
Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
Or contact support via FB or Twitter, links are at the bottom of the pageI have contacted online support and they did nothing but direct me to here
We can not help you here and support knows that
They want you to post here so others will know that they are not alone
as that might be some sort of comfort
I have seen many variants of your issue here, so I can certailnly tell you that you are not the only one having this issue
Go back to the real support - people who get payed to help (unlike player volounteers) and demand they'll do their job
AHQ would love to be able to help but in this case we can not do much, we lack the tools and authority
The official Discord van also be used to contact SimGurus an EA employees
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
Or contact support via FB or Twitter, links are at the bottom of the pageHi. Did you ever find a resolution for this? I have had this issue for a year and I am stuck at level 34. I have contacted support multiple times but they haven’t been able to fix it! - Thank you
