Forum Discussion
Hey again everyone! @u0npbwshkzsw @mathildelfn @0bf0870dfb5d9079
The team is looking at this issue and would like to gather some User IDs. Could you send me your IDs in private message if you are still experiencing this issue? Here is how you can find your User ID:
- Go to The Sims FreePlay Menu (tap the blue "..." icon)
- Your ID will be at the bottom of this screen.
If your Player ID is "1", please ensure that you have connected your game to the Cloud Servers by logging in to a Social Media account.
In advance, thank you very much!
- 2 years ago@EA_Cath Hi, I have the same problem since weeks! I send you my ID
- EA_Cath2 years ago
Community Manager
@0839742b7f0bdcb3 Thank you and thanks everyone else who sent me the IDs! Don't hesitate to send more if you are also affected!- 2 years ago
Hi I am having the same issue, how do I send @EA_Cath a direct message with my user id?
- 2 years ago
Pls help.. I have the same problem. Pls see attached screenshots
ID: (removed)
- EA_Cath2 years ago
Community Manager
@asrri65hdhp8 Hey, I have received your DM, thank you! That's very helpful for the teams.
By the way, I have removed your ID and the screenshot showing it from your message since those are considered private information, and we can't leave them in public. 🙂- 2 years ago
Hi, i am having the same problem can you fix this for me ? thanks
- 2 years ago@EA_Cath Hi, may i know how can I dm you? I am still experiencing this issue.
- 2 years ago
I am having the same issue too. When I try to message you it says I'm denied access even though I'm logged in?
- minicha-em2 years agoHero+
to use the DMs you need to make a post or a reply
try again, it should work now 🙂
- 2 years ago
my player ID is [edit] im having the same issue
Edit: I removed your ID since it is sensitive information
I would do the same if it was your credit card number or full adress
- minicha-em2 years agoHero+
- 2 years ago
Hi there, I'm having the same issue with the Island Mirror quest. My email is [edit: email address removed], I'm not sure how to get my ID as it's telling me I'm in the middle of another thing at another location? I don't know...
A little help?
Thank you!!
- EA_Cath2 years ago
Community Manager
Thank you to everyone who has sent me their player ID. The teams don't need them anymore but they were very helpful!
At the moment we don't have more details to share except that the teams not wanting more players ID is a good news, it means they are able to verify the issue. We don't know when exactly, but we know that a fix is coming.
Thank you all for your patience!- 2 years ago
Please help me, Cath! I sent you my player ID because i'm stuck for days!!!
- 2 years ago
Hi! I'm gonna send my user ID because i'm stuck!!
thanks
- 2 years ago
I’m not sure how to DM on here but I am having the same problem!
- minicha-em2 years agoHero+
You must have made a post or reply to access the DMs
You have done that now ✔️
If you can not understand reply #20 in this thread, perhaps this will help
You can do it two ways
Either click/Tap on the name > Envelope at their profile
or if you’re on a computer
Hoover over the name and go to ”send Message”
- 2 years ago
Pursue other quests once you level up
New houses will be unlocked in new properties
Build new properties and you'll see a quest pop up in mirror
- 2 years ago
Hi im having the same issue. I Just sent a dm Please help?? I have a little more than 3 days left to complete it.
- 2 years ago
Hi!
I have the same problem with this quest. My player id is {EDIT}
{EDIT} Player ID was edited out by minicha-em
PID,(Player ID) is considered personal information such as your phone number and should therefor NOT be posted on a world wide open form for every nut, maniac, thief or stalker to see
Cath asked for a DM for this reason - to protect you personal information
Please DM a Community Manager (CM), like EA_Cath, if you want to submit personal information, do not DM me (I'm just a Hero, not employed by EA)
- 2 years ago
Hi, i do also have the swme issues, please help me. Thank you!
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