Pls help.. I have the same problem. Pls see attached screenshots
ID: (removed)
Community ManagerHi, i am having the same problem can you fix this for me ? thanks
Community Managerthanks so much ur so good !!
i have same issue
ID - [Removed, do not post these - Admin.]
Cloud ID - [Removed, do not post these - Admin.]
Please let me know oncerrsolved I have taken backup
Hi! Is there an update about the issue? I'm stuck and in my game
@EA_Cath Mines is also the same, My player ID is: (removed).
Community ManagerHi @nf2wn0iu1ohp , I removed your player ID because it's considered sensitive information 🙂
To send me a DM you guys can click on my profile and then click the "mail" icon here:
The teams are still looking into this issue. I will pass along the recent player IDs I have received. Thank you all!
Hi there is no mail icon displaying on your profile and I need to message you my user id as I am also stuck on this quest with the same issues. Please advise
Hello, are there some news about this bug ? I hope it will be resolved soon 🙂
Hello,
I am having this issues aswell I have no villa showing so I am stuck on the mirror challenge can you help please?
I sent a message to firemonkeys. They told me to reinstalled the app but make sure to save it in cloud. I tried it 3 times but it's still the same which is frustrating because the quest is near in it's time limit and I'm scared to purchase vip if it's still not going to work. Then they send me this.
Greetings,
Thank you for writing in.
At this stage we don't have a timeline for an official fix. We understand that this may not be ideal but, due to the rarity and difficulty in reproducing the issue, it may take some time.
Keep an eye out for future updates and always make sure you have the latest version of the game.
Regards,
Kishore
This is what they sent me.
