mine gets stuck at 99% but only says it has downloaded 250 mb out of 250 mb when the game originally said it needed 399 mb for the extra download needed to continue to level up in the game. PLEASE FIX. I can't do much else in the game until it is done.
I have an apple iPhone.
Here are a few suggestions:
Make sure your operating system is up to date
1. reboot your device
2. Close and restart your game
3. close out all other apps
4. make sure the storage on your device is not full.
5. if and only if you have recently saved to the cloud then you can try deleting and reinstalling sims FP.
6. Turn off automatic downloads in your utilities app.
7. It may also be your wifi so you can try going somewhere with public wifi to see if that helps.
8. If none of this works I would strongly suggest contacting support. https://help.firemonkeys.com.au/hc/en-us/requests/new?ticket_form_id=46384
