The sims free play

I purchased an bundle pack on the online store, the money has been taken off my card but the piggy bank of simoleans and the box of 100 life style points hasn't showed up on my game. The status of a the funds says pending but the money has already been Debted off my card. What can I do to get my simoleans and lp points! I need them to buy te new mall for the sims free play, please helpl