I need help on my sims freeplay ..i called the EA company and ive been told to put my question in here,i would like to make a request a refund for my $99.99 it been a week now and since i bought the money for my sims i never play it so that i wont use the money.If you guys have the number that i can reach them to make a request for a refund please give it to me.Thank u so much
I have no idea who told you to post here but the AnswerHQ is about users helping users and we can't help with refunds.
You need to talk to customer support, either through phone: 866-543-5435 or live chat
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
