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Anonymous's avatar
Anonymous
14 years ago
Solved

[The Sims FreePlay] Unable to connect via icould

I have been playing 'The Sims Freeplay' application ever since I purchased an Iphone and am very much enjoying it. The only problem I have experienced so far is that it has not been uploading my game to allow me to download it via icould on to my ipad. I have tried resetting, restoring and restarting my phone, but nothing seems to work. Could you please fix this or advise me on what to do. This is one of the features that I like about this game. 

Thank you for your help in this matter,

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hi everyone,

     

    If you are unable to upload/save data to the cloud, please check this solution provided by Nina:

    Hi everyone, 

It seems that the most common remedy for this issue is to disable Game Center from your Account Manager until you have uploaded your save data. 

If all previous suggestions fail, please try Toya Jones' solution that worked for her after everything else had not helped: 

1. Remove the Sims FreePlay app via the privacy settings on Facebook first 
2. Delete the Facebook app from the device 
3. Log out of Game Center inside the Game Center application 
4. Ensure that Game Center is disabled in the Sims FreePlay Account Manager also 
5. Turn the device OFF 
6. Reboot your device/turn it back ON 
7. Open the Sims FreePlay and go straight to the Cloud options (not the Account Manager) 
8. You will be notified that you need to log in to Facebook and should be redirected to Facebook via Safari 
9. Log in to your Facebook account via the Login button at the top, this will redirect you back to the Sims FreePlay 
10. You should be redirected back to the Cloud screen and have the option to upload or download your save data 
11. Try uploading your save data to verify that the connection is complete 
12. Log back in to Game Center in the Account Manager if you like 

I hope this helps those of you whom are still having trouble. We sincerely apologize for the delay in responding to many of you. I will follow up this issue with the development team to ensure that it is being looked at to avoid having this workaround. Thank you all for your patience

    (Source)

    [Several similar questions have been merged in this topic and this message has been accepted as solution to increase its visibility]

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  • Anonymous's avatar
    Anonymous
    8 years ago

    I did this steps but not solved

  • Anonymous's avatar
    Anonymous
    8 years ago

    I followed the instructions and it worked Perfectly.   Thank you so much.  It was weeks trying to figure out what to do.  Anyone having problems this IS the solution.

  • avon2008's avatar
    avon2008
    7 years ago

    so I had trouble with my party boat 

    now when I go into my game it says no save data in the cloud 

    so if someone could please massage me how to fix the problem I will appreciate that greatly 

    my email address is [edit: email address removed] or I don't know if this will work [edit: removed personal information]

  • XmorbidXkittieX's avatar
    XmorbidXkittieX
    7 years ago

    The last names can be changed by tapping on your Sim, when it pulls up have birthday or ultimate make over choose the make over. It cost 12LP's and really other than changing names it's not good for much, but it'll do what you want done. As for the cloud thing...it's been almost 5 years and no one has any idea what causes it; they have a way to fix it but I'm not sure I trust it much...if you're interested it's worth a try.

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