why can't i connect to the store
I am having trouble connecting to the store. It says error 111, try again later. Any suggestions? The developer challenge was virtually impossible to complete without using up my SPs/LPs so I need to top up.
Forum Discussion
3 Replies
Hard to know what the error code means when I do not know which store you're using
Apple, Google or Amazon
General points
Is your card up to date?
Is your permission for in-app purchases on?
Do you have enough money in the account, if you ue such?
Do you have enough money on the Gift Card, if you use such, and if you're in the US does it also cever the tax (a $10 GC is not enough to buy a $9.99 pack)
Have you contacted your store (Apple, Google or Amazon)?
Have you contacted Firemonkeys?
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome, so you might need to try different browsers
Or contact support via FB or Twitter, links are at the bottom of the pageThanks for that. Issue resolved itself after trying again later a couple more times. Obviously just one of those gremlin things.
Mine hasn't 😭😭😭😭😭😭 I've written support twice, no answer
Cheryl
