Forum Discussion
EA_Solaire
Community Manager
5 days agoemilyedk
5 days agoSeasoned Newcomer
I do not recall, it's been a few days. I see all my other kits and packs, all I remember is it was a build and buy pack that cost 500 moola. A ticket was put in and it says it's been closed with no resolution. Kinda upsetting. (case#241439309)
- EA_Solaire5 days ago
Community Manager
emilyedk In that case you'd need to speak with live support so they can look over your transaction history with you and verify which kit you've purchased- here on the forums we aren't able to access your account details to investigate further.
Please submit a new help request on the site here to start a live chat with support on this.