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Tulip2358's avatar
Tulip2358
Seasoned Newcomer
1 month ago

Missing Content From Marketplace (Xbox)

I've noticed since the introduction of the marketplace, a few stuff packs are missing from my in game store. No content went missing from my actual game, but I couldn't find the butler pack when I was interested in buying it.

There should be 20 stuff packs and 4 don't show up for me, regardless of if there are filters or none.

Vintage Glamour Stuff - unowned

My First Pet Stuff - owned

Moschino Stuff - owned

Tiny Living Stuff - owned

Also attached photos of how they look on my marketplace. It's not too big of a deal since I can just go grab what I need from the Xbox store, but I'd still like to be able to preview the content to confirm it has stuff I genuinely want before purchase. And I'm not sure what else is possibly missing from the game packs and kits sections.

Atp, it'd be awesome if the marketplace could just be removed, it's so wonky and not nice to navigate.

xbox

3 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hey there Tulip2358​ 

    How did you originally purchase these packs- did you buy them all separately or did you purchase them in a bundle? 

  • Tulip2358's avatar
    Tulip2358
    Seasoned Newcomer
    23 days ago

    I'm on Xbox, so I'd usually select a pack/kit and be brought to the Xbox store to complete the purchase. I can see the Vintage Glamor pack in the Xbox store, but not in the marketplace. So no option to actually preview the pack before purchase. 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Tulip2358​ Thanks, and when you originally purchased these packs did you buy them as a bundle with other packs, or did you purchase each pack separately?  

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