Forum Discussion

leviaddict's avatar
leviaddict
New Rookie
16 days ago

Packs not appearing in Marketplace

Been having this problem for weeks. Tried everything and packs that are deactivated don't even show up in the Marketplace. If it doesn't get fixed I'm honestly over the sims.

3 Replies

  • leviaddict's avatar
    leviaddict
    New Rookie
    14 days ago

     Lovestruck, Life and Death, Business and Hobbies, Enchanted by Nature and Adventure Awaits. And like I said, they don't show up at all in the marketplace (only show the packs I have up to For Rent). Someone told me on Steam, supposedly from your team, that y'all were aware of the issue and are working on it, except it's been said to other people weeks ago. I alos heard there will be a huge update on May 7th that will fix most bugs, whatever that means, and I hope this is also a priority.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    11 days ago

    leviaddict​ Did you originally purchase these packs from Steam? If you bought them on Steam, you'd need to install them through Steam directly rather than Marketplace.