Forum Discussion

jkmoonflower's avatar
jkmoonflower
2 years ago

“restart the game to continue the transaction”

when i try to purchase any pack, it asks me to restart the app (“restart to continue the transaction”) and when i press okay, the game automatically restarts itself, but the entire ordeal keep repeat...
technical issues
phoebeploy's avatar
phoebeploy
2 years ago

Ever since the last time purchase not succeed and i do refund  and festival pass I can no longer make ANY purchases in the game. It tells me to reload the game, I do and the problem does not go away. Nothing works, I have tried changing payment methods, uninstalling and reinstalling the app, I have tried contacting support and they did nothing. So nothing has worked and I’ve tried everything. 

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