didn’t get my “earn sim cash” reward
hi! this morning i was playing sims mobile, i decided to try the “earn sim cash” option and i selected the one offer where you have to create an Audible account and get 30 days free trial. i did everything that i needed to do that was listed, i clicked on the offer using the same device, i created a new account, put in my card info and redeemed my free trial and waited a bit, now several hours have passed and i still didn’t receive my sim cash reward. i tried to contact EA support directly through the game, but when i talked to the EA agent they simply told me that they couldn’t help me and that i needed to come here to get help on this. now, could somebody help me? i don’t know how to fix this and i’d really like to get my sim cash! thank you and have a good one!
Need Help!
Okay so I was playing my game and out of nowhere my house just disappeared. Now I did not use the bulldoze function. Because otherwise at least some of my stuff would be in storage. And I can show pictures that my house has since reappeared. However the house has came back but all of the items did not come back with it. I checked my inventory they're not in there. I just had a problem with EA about 3 weeks ago when I bought a house and I chose to do the house at a later time and since choosing that option I lost what I bought and even though I've spoken to EA over five times they have done nothing to help me. If you guys find folks of the Sims mobile universe could help someone like myself I would be eternally grateful. My Sims are still there, and as I said my house and the property is untouched but everything inside has vanished so if anyone could let me know what I could do to fix this I would appreciate it more than you could imagine. I hope no one else runs into a problem like this I wish you all the best to whoever read this and I hope I hear back from at least a couple people. Thank you for your time and have a good dayTop up fashion. But the clothes don't appear in my inventory.
I purchased the Fab N Fit and Superstar bundle using a Mandiri ATM card. I was asked to exit the game. However, when I re-entered the game, I saw that the offer was still available in the store. I immediately checked my inventory and couldn't find the clothes I just purchased, either for the male or female character. Please fix this immediately and give me my clothes. I'll be very disappointed if I don't get them, and I'll give this a 1-star rating.😔Help please
Need some help. I deleted my game a couple months ago and just downloaded it again. I played it for many years before deleting it ( for storage purposes) My saved progress was on the cloud but I clicked it and it didn't do anything when x out of the game and went back I couldn't access that to get back into my saved game. Restarted again and now it's not there. I contacted support and they sent me over here. I had sims for years on there and paid items. Please please please tell me there's helpNalani’s Summer Getaway House - Missing purchase
Can someone please tell me what I have to do to get some help? I purchased Nalani’s Summer Getaway House and it has not appeared in my game. I have been charged for it. I have followed every recommended step I can find, and I have tried Chat and Email support through the game, but have got nowhere. I just keep being sent links to follow steps that I have already tried. Is anyone else having this problem?