Baking bonus money not adding to my account
Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy Note 9 OS Version Not an Os user How often does the bug occ...
Forum Discussion
I just opened a reward box that earned me 50 sim cash but it didn't get deposited into my account. Please help. This is from the bonus sweet treat showdown. Thank you
EA_Solaire
Community Manager
Community ManagerHey there @grngrngrass,
There are a few things to try if you've not received this Sim Cash:
- Close the app completely and restart
- Restart your device
If this doesn't push the cash through for you, you'll want to reach out to the live support team following the steps here so they can take a look with you. Here on AHQ, we don't have access to your account details to look into this further.
