Help on data download in Sims Mobile
Hello everyone ans EA! I need help with my The Sims Mobile game. the game always makes you redownload data after an update, i know that. but this time, my download process keeps resetting even though i didn't leave the app for a second. i have to download 1,044 mb of data. But when the progress reaches 789 or near 800, my progress just restarts at 300 for absolutely no reason. It's frustrating, I don't know what to do. I reinstalled the app but the issue still isn't fixed. Can someone help?26Views0likes0CommentsI NEED to find back SOMEONE (a real player online)!
Remember how glitched the Sims Mobile game is known to be; when it comes to losing … Aquitainces/Contacts? Welp- there it's shortly my point. I've been playing with a new app, new accounts: since the very-end-of April (2025). Then..After playing still until close to middle-of-May...THE GLITCH just happened! I've lost at least 5 aquitainces/contacts.... And, tragically: one of them was someone I was planning to start a relationship with. So I obviously did try everything to possibly recover lost data; or find him throughout any other way possible -but- I only had added his Sim to my contacts, nothing else: except I did see out of curiosity what the username linked to it was! (It basically was the main information I have found myself left with...Except for some others little details..Like the Sim himself name & house looks; adding approximative idea of what Google Play Games account-name could've been: based on the Player username, so.) I've also lost several others contacts during these last few days -by the way; while adding new ones. (But those didn't quite mattered so far to me..I'm too devastated by my first/main “loss” already...) Even though I'll appreciate having them back again • it would be just a potential bonus.... Does, anyone: know - can anything; now…Help? *..SheesH. I took a lot of time using markdown to embellish my message just for a bot refusing to publish it until I took off eeverythiing! Quite...Adding into my disappointment.*62Views0likes0CommentsUnable to connect to X
I'm trying to link my new save to my existing X/Twitter account, but I'm getting an error message whenever I click the option to connect. It says "Connection Failure: Failed to connect to Twitter" (please see attached photo). I didn't even get to the redirected page where I can type my X logins. The Sims Mobile and X apps were both up-to-date on my device, my Wi-Fi connection is stable, and there were no restrictions placed on my X account. I'm wondering if this is an ongoing issue for everyone.43Views0likes0CommentsApp keeps crashing and freezing
The game keeps crashing and freezing. I have turned my phone off and on as well as restarted it and even uninstalled and reinstalled the app. Other applications on my phone such as The Sims FreePlay and SimCity BuildIt are working without bug issues. I can't seem to find a troubleshoot for this issue.91Views0likes4CommentsMissing items after purchase and device sync Issue
Hello, Two or three days ago, I purchased an offer that included 10,000 Simoleons, 600 Cash, and other items. On the same day, I spent the Simoleons and Cash to decorate my house. Please note that I play The Sims Mobile on both an iPad 7th generation and an iPhone 13. I initially started playing on one device, then switched to the other. I noticed that some of my progress wasn’t saved, but it didn’t bother me at first because it wasn’t much. However, later, when I switched devices again, I found my house half empty! Strangely, the money had been spent, but the items I bought—or even just moved—were gone and still haven’t reappeared. I checked both devices and it was the same. I also waited about 8 hours, hoping the progress would sync, but nothing changed. I even tried deleting and reinstalling the game, but the issue still persists. Could you please help me recover the missing items or restore my progress? Thank you in advance.39Views0likes1CommentUnable to make a purchase
Hello, I tried to purchase the Festival Package but the game doesn’t have any charge. I saved my progress, uninstalled and installed the app and I get the same error. The EA support doesn’t provide any solution and I’m getting tired. Any solution from you? Thank you,48Views0likes1CommentHi! I have a little problem..
I play The Sims Mobile and i have three Sims; a couple and their son. Son aged up to an adult but he isn't as interactive as the other two. He wasn't interactive even as a child.. He's treated as NPC but he's part of the family and I can't choose him as the playable Sim. He still doesn't have his own portrait and for some reason his own parents treat him as a friend😳 instead as a son. I tried to update the game and everything there is to do, resorting to even trying to earn simcash to open another slot but to no avail🥺 I am playing on the Android phone, Xiaomi Redmi Note 14, a new phone. IF ANYONE HAS ANY TIPS ON HOW TO SOLVE THIS PLS CONTACT ME IN ANY WAY POSSIBLE! THANK YOU! Here is my EA ID if it helps! [Ilois4: Removed the screencshot with the ID, please don't share your personal details on the forums.]71Views0likes1Comment