Forum Discussion

r1v3rsim's avatar
3 years ago

Can’t purchase anything from store

I’m on iPhone 13. I haven’t been able to purchase anything from the store since seasonal event started. I figure it would fix itself after a few days but some items will be gone soon (e.g Jeong mansion).

I have read other stuff here (even from two years ago) trying to troubleshoot. Nothing helps. 

Advice? I have no payment problem history whatsoever. I can make purchases for other apps (including subscriptions) no problems at all except for this app. 

2 Replies

  • renbar152's avatar
    renbar152
    Seasoned Vanguard
    3 years ago
    @r1v3rsim Thats what I came on to report. I really want these new Kitchen and also it won’t let me buy the last heirlooms either. They came up and it says “ we haven’t takin any money out of your account”. Please help

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